120 Days To Decide.
Use Secca for up to 120 days from the day it arrives. If it's not for you, for any reason, email us at support@hellosecca.com with your order number. We cover the return shipping, and once your Secca is back with us, we refund you in full, to your original payment method.
A 5-Year Warranty.
If your Secca stops working because of a defect within 5 years of delivery, email us at support@hellosecca.com. We repair or replace it for free, shipping included.
The warranty covers defects. It doesn't cover damage from a fall or from opening the device. Cotton pads wear out with use and aren't covered.
Questions?
Write to support@hellosecca.com and we'll help.